Returns & Exchanges

At IPawsPlus, we want you and your pet to love your new look, which is why we offer a 30-day return window for all unworn and unwashed fashion items. If your purchase isn't a perfect fit, our streamlined process makes exchanges and refunds quick and easy.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is free of pet hair or debris.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through our portal and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.